Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
5.3
Location
8.0
Service
6.0
Dining
9.0
Guest reviews
6.2/10
based on 4 reviews
6.4
6.4/10 based on 2376 reviews
Ella
United Kingdom,
January
2025
5.0/10
I had a terrible experience at this hostel. The presence of cockroaches in the room was disgusting and unacceptable. While the location was decent, I couldn't enjoy it due to the unclean conditions and unhelpful staff. Overall, it was a disappointing stay that left a lot to be desired.
Rooms
5.0
The room had cockroaches crawling around, which made my stay extremely uncomfortable.
Service
5.0
The reception staff was unhelpful and indifferent when I raised my concerns.
Location
6.0
The location was decent, but I couldn’t enjoy it given the state of the hostel.
Dining
Facilities
5.0
The kitchen was small and dirty, and the shower facilities were inadequate.
Liam
United Kingdom,
January
2025
6.6/10
I had a mixed experience at this hostel. While the staff was friendly and accommodating, I faced issues with cleanliness in my room and the shared bathroom. The location wasn't bad, and I appreciated the nice atmosphere with other guests, but the lack of proper luggage storage made me uneasy. Overall, it's decent but improvements are needed.
Rooms
5.0
My room wasn't clean upon arrival, and the ceiling fan didn't do much to cool it down. I didn't feel comfortable leaving the window open either.
Service
9.0
The staff was helpful and addressed my concerns promptly by cleaning the room and offering a refund without hesitation.
Location
8.0
The hostel is conveniently located, just a short walk to the beach, which I liked.
Dining
Facilities
5.0
The facilities seemed adequate, but the shared bathroom was not well-maintained and had a strong odor.
Aiden
United Kingdom,
October
2024
9.6/10
This hostel exceeded all my expectations during my stay! The atmosphere was vibrant and welcoming, and I felt right at home from the moment I arrived. The bar and cafe had great options at reasonable prices. The only downside was the limited breakfast choices, but everything else was fantastic!
Rooms
10.0
The room I stayed in was spotless and fresh, with air conditioning that kept me comfortable throughout my stay.
Service
10.0
The staff were incredibly friendly and went above and beyond to help me feel included, especially when introducing me to other guests.
Location
10.0
Perfectly located just a short 7-minute walk from the beach and close to all the fun in Surfers Paradise.
Dining
9.0
The food from the cafe was not only cheap but also delicious, making it a great place to grab a bite.
Facilities
9.0
The hostel had a great vibe, especially with organized activities like trivia night and pub crawls that I highly recommend joining.
Phil
United Kingdom,
October
2024
5.6/10
This hostel offers a vibrant atmosphere with lots of opportunities to socialize, thanks to its spacious common areas and inviting pool. While the rooms are decent, they could use some maintenance. The bar and restaurant provide good options, but the cleanliness levels and service have significant room for improvement.
Rooms
6.0
The rooms were fairly clean but in need of some TLC. Beds were comfortable with decent-sized lockers.
Service
5.0
The service left much to be desired; reception hours were limited, and I faced issues with the staff regarding check-out and communication.
Location
Dining
Facilities
8.0
The hostel boasts a large common area, a sun deck, and a big pool, which are fantastic for socializing.